A dedicated Everton supporter, Cathy Clarke, experienced an unexpected twist during the first home game at the new Hill Dickinson stadium. Purchasing a season ticket for the inaugural season, Cathy was shocked to find her designated seat missing, replaced by a metal railing.

Cathy, a season-ticket holder for over 30 years, shared her disbelief: "At first, I thought it might be on the other side of the stairs, but then I realized the seat just doesn't exist." She had meticulously selected seats to accommodate her family, including her husband, son, and nephew, ensuring they could sit together—a first since their days at Goodison Park.

The issue not only caused confusion but also led to missing key moments of the game, including the team's entrance and Everton's first goal. Cathy expressed her frustration, "You don't get those moments back, do you? They are one-offs." She spent half an hour seated on a concrete step before an alternative seat was found.

Everton FC has acknowledged the situation and is working with Cathy to resolve the matter. However, the incident raises questions about the allocation and verification of season tickets at the new stadium.

This incident highlights the challenges of transitioning to a new venue and the importance of ensuring all logistical aspects are thoroughly checked to enhance fan experience.